What are the elements of the risk matrix. Contact Information


The risks your projects or business are exposed to may require multiple revisions to determine which ones should be given more attention. Risk is what implies a potential negative impact on a resource or some characteristic of value, and this impact can occur both during the current process and in the future. In everyday life, risk usually means the likelihood of a loss.

Therefore, risks are measured by the likelihood of occurrence and the level of impact. Since risks are directly related to losses, they should be found in time and promptly resolved. I think the mention that ignoring risks can lead a company to decline is unnecessary, since it is quite obvious.

Certain types of business can still do without risk assessment and treatment in an organization. We are so accustomed to the risks in everyday life that we often ignore the smallest risks and only react to the big ones. Moreover, effective risk management leads to costs, which, of course, when discussed with clients, will lead to questions about how these costs can be reduced.

Although risk management is a new concept, it is now a new science. More and more organizations and businesses are realizing the need to identify risks in order to be able to control or avoid them. Risks should be avoided when they affect people, the environment and business. Risk avoidance can eliminate the possibility of large losses.

The question is how to find out and determine which specific sets of risks deserve more attention. With limited resources, how can you figure out which risks should have the highest priority?

A risk matrix is ​​a risk assessment tool that involves some form of risk grading. It has a range along the consequences and probability axes. The risk matrix provides the manager and decision maker with a clearer view of what the risk is, what is involved (in terms of costs, changes in procedures, etc.) and how much time can be spent given the severity and the likelihood of risk. It can help the leader to present in a more organized format the risks that he may face, prepare and make better decisions in the event of a risk.

So how do you build an effective risk matrix?

1. Determine what the risk matrix will be used for

Typically, the risk matrix is ​​reviewed during tasks that include hazard analysis and operational safety review. Depending on the purpose of using the matrix, you should establish levels of tolerance or acceptability for the risks, and how to measure the effectiveness of the avoidance actions.

2. Determination of consequences and likelihood

A typical risk matrix is ​​represented by a 4x4 grid. On the vertical axis are the criteria of probability (rare, unlikely, possible, very likely, certain), and on the horizontal axis are the criteria of consequences (minor, minimal, critical, catastrophic).

Figure 1: Example of a Risk Matrix

Risk Consequences, as shown in the grid, use words as a description and are ranked according to severity: minor, minimal, critical, catastrophic. Minor risks do the least harm to the project and therefore their rank is minimal. Catastrophic risk is the one that will make the most difference in the severity rankings. Determine tolerance by determining material values ​​for each parameter of severity, as well as by some qualitative characteristics of the described consequences. For example, minor risks are those that involve costs of 2,000 - 10,000 USD and may have a minor impact on employees, do not violate any laws, or have minimal impact on the environment. They will receive Rank 1 in the matrix. Catastrophic risks are those that involve a loss of $ 1 million, can lead to death or disability, irreparable damage to the environment, or the complete closure of a business. This risk will have a Rank 4 value in the matrix.

Rank The values Losses in USD (USD) Description of losses
4 Catastrophic $ 1 million<
  • May lead to death or disability of employees.
  • Irreversible harm to the environment.
  • Business closure.
3 Critical $ 200,000 - $ 1 million
  • May cause disability, physical harm, or illness for 3 or more employees.
  • Reversible harm to the environment.
  • Violation of laws.
2 Minimum $10,000 — $200,000
  • Illness or harm resulting in suspension from work for 1 or more working days.
  • Avoided harm to the environment in which remediation actions can be carried out.
1 Minor $2,000 — $10,000
  • Minor injury or illness to employees resulting in a one-day absence.
  • Doesn't break laws.
  • Minimal harm to the environment.

Table 1: Example of Impact Ranking

The likelihood of the occurrence of risks is determined by such values ​​as rare, unlikely, possible, very likely, certain. As with the consequences, you should measure the criterion in some quantitative way (for example, "Likely" means that the risk can occur several times during the project, at least 10 and not more than 100 times) and assign logical ranks.

Table 2: Example of ranking by likelihood

Once the impact and likelihood criteria are described, you can move on to identifying specific incidents, events, or conditions that pose a threat to the business and assign them cells in the matrix. The reception of an incident in the office can be “pipe leaks” - this risk can be assigned the blocks Rare (Rank 5 in terms of probability) and Minor (Rank 1 in consequences).

3. Converting the criteria of tolerance into a matrix

The matrix should clearly show which blocks can be omitted and which cannot be ignored. For example, the intersection of Probable (Rank 3 in probability) with Catastrophic (Rank 4 in consequences) cannot be ignored in any business, given the descriptions presented above. This block clearly indicates that this risk should be avoided, which cannot be said about the block that is at the intersection of Minor (Rank 1 for consequences) and Defined (Rank 2 for likelihood), and which can be solved by a simple change in organizational policy.

Figure 2: Determining the points of tolerance in the matrix

Taking care of imparting meanings

Risk matrices are worth compiling and understanding, however, you must be careful when assigning values ​​and you should take care not to overestimate and at the same time remember to add a “protective layer” that includes active activities, in the implementation of which the level of risk decreases. As with all planning or risk management efforts, it is recommended that the planner and risk analyst adopt a more conservative design perspective. Decision-makers should use this tool when formulating policy and include part of the budget to address not only permanent risks, but also be prepared for potential catastrophic risks.

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Internal Audit Handbook. Risks and business processes Oleg Kryshkin

Formation of risk matrices and control procedures

The key goal of forming the matrix is ​​to correlate the risks affecting the activities of the audited object with the system of internal control of the business processes of this object. As a result, gaps in the internal control system of the audited object are revealed. They arise when the internal control system overlooks specific risks. In this case, three situations are possible:

1. The internal control system lacks control procedures aimed at optimally leveling the parameters of a specific risk, for example, choosing a supplier without a tender leads in many situations to choosing a suboptimal supplier.

2. Control affects the risk, but optimal leveling is not achieved, for example, there seems to be a tender procedure, but the pool of participants is formed by the procurement department, while the supplier base is not maintained. In this case, a suboptimal supplier is also chosen quite often.

3. Control is able to optimally level the risk parameters, however, due to various reasons this does not happen, for example, the tender procedure is ideal in its structure and content. However, to speed it up, certain stages can be forced (for example, the time frame for accepting commercial offers without notifying all potential suppliers) may be accelerated, which ultimately leads to the choice of a suboptimal supplier.

During the planning phase, a matrix is ​​drawn up in order to get an overall picture of the key risk management of the process. In addition, the presence of a matrix allows you to optimally allocate resources and build the correct sequence of priorities.

In the basic version of the matrix, there are four sections - "Process", "Risk", "Objective of control" and "Control". Information from one section is linked to information from the other three sections. For this reason, the most common format for the risk matrix and control procedures is a table. Let's consider briefly the content of each section.

1. Section "Process". This is the process that the other three sections analyze for risks and control procedures. Depending on the granularity of the matrix, a sub-process or even a stage of a sub-process may be indicated instead of a process.

2. Section "Risk". It indicates the risk that negatively affects the achievement of the goals of the process under consideration. For each of the processes (sub-processes, stages of a sub-process) included in the matrix, there may be more than one risk. The maximum number of risks is not limited. However, when forming a list of risks, you should not get carried away with quantity for the sake of quantity. It is necessary to adhere to a practical approach and indicate only those risks that may actually occur in reality, based on data from a preliminary analysis of the process.

3. Section "Objective of control". There are various approaches to completing this section. First, an expanded formulation of the control objective can be provided (see an example in Table 10). On the one hand, it can contribute to a more accurate understanding of what control should be. For example, in our case, a specific action is indicated that should occur as a result of the control procedure - interruption of the process "Formation of requirements for materials for purchase". On the other hand, a significant disadvantage of the extended formulation is the loss of unification and universality. When using an extended formulation, it is necessary to have a detailed understanding of the structure and content of the process, for example, in one case, the purpose of control may be to interrupt the process, and in the other - to notify about the situation that has arisen in order to make a point decision. However, in most cases during the planning phase, the internal audit team is not expected to have such a detailed understanding. In addition, no matter how strange it may sound, but often the choice of an extended formulation is a matter of taste, and taste is a subjective concept, for example, different people may understand the word “interrupt” in different ways (for example, prohibit or require additional approval). Also, different people tend to use different vocabulary to refer to the same phenomena and actions. All of these factors can add additional confusion to the understanding of the information contained in the risk matrix and control procedures. At the same time, certain terminology can be used as control objectives. One variation is presented in Chapter 3. It describes seven key control objectives. Using the proposed terminology, the purpose of control will have a different wording (see Table 11). It is indicated not by any action, but by a certain quality characteristic that the control procedure must achieve. Thus, unification and lack of reference to the specific content of the control procedure, which is unknown at the stage of project planning, is ensured. In addition, the use of unified control objectives allows for a faster and more accurate assessment of how a particular control procedure is achieving the target.

Table 10. An example of an extended control objective statement

4. Section "Control". In most cases, the essence of control is the implementation of an action that is aimed at achieving the goal of control. Hence, the term "control procedure" is widely used, which once again emphasizes the direction of control to create activity. Of course, at the planning stage, the formulation of many control procedures may look generalized. It should be borne in mind that it is extremely important to clarify the content and structure of control procedures in the process of work on the project - the detail of the process and the control procedures of the process should be comparable. In addition, the "Control" section can be divided into two subsections. In the first, the optimal control is indicated (based on the expected content and structure of the process), and in the second, the actual control (based on the idea of ​​the actual content and structure of the process available at the planning stage). If there is a suspicion of lack of control at one stage or another of the subprocess, information on actual control is not recorded. Such cases are subject to clarification as the project progresses.

Thus, at the planning stage, the matrix of risks and control procedures in the basic version is a table consisting of four sections. In some cases, the "Control" section can be divided into two subsections. Later, in the course of the implementation of the internal audit project, the matrix is ​​refined and overgrown with new columns. We'll explore this process in more detail in the “Documenting Internal Audit Work” section in Chapter 9.

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85. Risk Management Matrix

Tool

“The risk comes from not knowing what you are doing,” said Warren Buffett.

Another alternative to the Sun and Clouds chart is the Risk Management Matrix, although as with the Generalized Risk Index (Tool 84), it only considers risks and excludes opportunities.

The focus of this tool is on risk management to “know what you are doing”. Here, each risk is assessed not only by the likelihood of its occurrence and the strength of its impact on the cost, but also by the degree of its management.

How to use this tool

Combine all the main risks that have been identified during the strategy development process up to this time. Rank them in the same way as you did when applying the Sun and Clouds chart, according to the likelihood of their occurrence and the strength of their influence on the value.

Then, rate their degrees of control over them. The following categories can be distinguished here.

Null: the risk is unmanageable, completely outside your control, and therefore you cannot influence it in any way. This category includes risks of market demand and industry supply, as well as other risks specific to your company, about which you can hardly do anything: you cannot influence the likelihood of their occurrence, but you can mitigate their impact (therefore, the harm due to care of part of key employees or loss of part of property due to fire or some extreme weather events can be minimized with the help of insurance).

Short: this risk is difficult to manage; for example, countermeasures by competitors.

Average: this risk can be managed; for example, it is the reaction of consumers to the launch of a new product (which, if necessary, can then be changed).

High: this risk is easy to manage; for example, it is the reaction of consumers to a marketing program (which can be adjusted, if necessary).

Plot risks on a diagram showing the degree of controllability in one coordinate and the power of influence on value along the other, using the circles, the size of which is proportional to the likelihood of the risk occurring (see Figure 85.1).

Rice. 85.1. Risk Management Matrix: An Example

If you are lucky, your circles will be mostly below the diagonal. You should not have any large circles near the upper right corner.

Now see what you can do to improve your overall position on the risk management matrix. What steps can you take to transfer risks that are unmanageable? Or improve manageability of some of the risks when possible?

When to use this tool

Use it as a call to action. Force yourself to think more deeply about risk management, risk transfer and mitigation, and what steps you can take to make your strategy more robust.

When to exercise caution

Again, as with the generalized risk index (Tool 84), the risk management matrix is ​​entirely devoted to this, which distinguishes it from the more balanced Sun and Clouds chart, which also takes into account risk offsetting opportunities. Here, due to the one-sided approach, the process as a whole can be carried out in conditions of a general negative tone.

the author

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Appendix 1 Risk Management Process

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8.2. Risk management process

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The concept of risk presupposes the presence of a risk taker; we will call him the Decision Maker (DM).

Let's say the issue of conducting a financial transaction under conditions of uncertainty is being considered. At the same time, the decision maker has several possible solutions i = 1,2, ..., t, and the real situation is uncertain and can take one of the options j = 1,2,..., n... Let it be known that if the decision maker takes i- e decision, and the situation will j- option, then the income q ij will be received. The matrix Q= (q ij) is called impact matrix (possible solutions).

Let us estimate the size of the risk in this scheme.

Let it be accepted i- e solution. Obviously, if it was known that the real situation would be j-i, then the decision maker would make a decision that gives income q j=. But, i- e decision is made in conditions of uncertainty. This means that the decision maker runs the risk of not getting q j , but only q ij... Thus, there is a real opportunity to receive less income, and this unfavorable outcome can be compared with the risk r ij, the size of which is expedient to estimate as the difference

r ij = q j - q ij . (2.1)

The matrix R = (r ij) is called risk matrix .

Example 2.1 . Using formula (2.1), create a risk matrix

R = (r ij) according to a given matrix of consequences

.

Solution... Obviously, q 1 =
= 8; similarly q 2 = 5, q 3 = 8, q 4 = 12. Therefore, the risk matrix has the form

.

6. Analysis of a related group of decisions in conditions of complete uncertainty

Complete uncertainty means the absence of information about the probabilistic states of the environment (“nature”), for example, about the probabilities of certain variants of a real situation; at best, the ranges of values ​​of the quantities under consideration are known. Recommendations for making decisions in such situations are formulated in the form of certain rules (criteria). Let's consider the main ones.

Criterion (rule) of maximax. This criterion is used to determine the solution variant that maximizes the maximum gains - for example, income - for each variant of the situation. This is the criterion extreme ("pink") optimism , according to which the best solution is the one that gives the maximum payoff equal to
... Considering i- e solution, suggest the best income-generating situation
, and then choose the solution with the largest a i .

Example 2.2. For the consequences matrix in example 2.1, choose a solution option based on the maximax criterion.

Solution. Find a sequence of values
:a 1 =8, a 2 =12, a 3 =10, a 4 =8. Of these, we find the largest: a 2 =12 ... Therefore, the maximax criterion recommends making the second solution ( i=2 ).

Wald's rule (the maximin rule, or the criterion of extreme pessimism). Considering the i-e solution, we will assume that in fact the situation is the worst, i.e. bringing the smallest income: b i = min q ij. But now let's choose a solution i 0 with the greatest ... So, Wald's rule recommends making a decision i 0 such that =
=
.

Example 2.3. For the consequences matrix in example 2.1, choose a solution option according to the Wald criterion.

Solution. In Example 2.1, we have b 1 = 2, b 2 = 2, b 3 = 3, b 4 = 1. Now from these values ​​we choose the maximum b 3 = 3. Hence, Wald's rule recommends making the third solution ( i=3 ).

Savage's Rule (criterion of minimax risk). This criterion is similar to the previous Wald criterion, but the decision maker makes a decision based not on the consequences matrix Q, but on the risk matrix R = (r ij). According to this criterion, the best solution is the one in which the maximum risk value will be the smallest, i.e. equal
... Considering the i-e solution, a situation of maximum risk is assumed r i =
and choose the solution i 0 with the smallest =
=
.

Example 2.4. For the initial data in example 2.1, choose a solution option in accordance with the Savage criterion.

Solution... Considering the risk matrix R, we find a sequence of values ​​r i =
: r 1 = 8, r 2 = 6, r 3 = 5, r 4 = 7. Of these values ​​we choose the smallest one: r 3 = 5. Hence, Savage's rule recommends making the third solution ( i=3 ). Note that this coincides with the Wald criterion selection.

Hurwitz rule (weighing pessimistic and optimistic approaches to the situation). According to this criterion, a solution option is selected, at which the maximum of the expression c i = (λminq ij + (1 - λ) maxq ij) is achieved, where 0 λ 1. Thus, this criterion recommends to be guided by some average result between extreme optimism and extreme pessimism... For λ = 0, the Hurwitz criterion coincides with the maximax criterion, and for λ = 1 it coincides with the Wald criterion. The λ value is selected from subjective (intuitive) considerations.

Example 2.5. For the consequences matrix shown in example 2.1, choose the best solution based on the Hurwitz criterion at λ = 1/2.

Solution. Considering the consequence matrix Q by rows, for each i we calculate the values ​​c i = 1 / 2minq ij + 1 / 2maxq ij. For example, with 1 = 1 / 22 + 1 / 28 = 5; are similarly found with 2 = 7; c 3 = 6.5; with 4 = 4.5. The largest is with 2 = 7. Consequently, the Hurwitz criterion for a given λ = 1/2 recommends choosing the second option ( i=2 ).

The company is their assessment. In real business practice, especially in cases of capital investment projects, the level of uncertainty is high. And it is not possible to use probabilistic or statistical methods of assessment measures due to the lack of initial information and the uniqueness of the situation. At such times, a methodology can come to the rescue, which uses the so-called "payoff matrix" and "risk matrix" using elements of game theory.

Introductory Elements of Game Theory

Game theory is a branch of applied mathematics that was developed in the 20s and 40s of the last century. The ideas and methods of the theory were developed thanks to the works of the American mathematician John von Neumann. Game theory refers to modeling the optimal solution in the face of uncertainty. Targeted actions of several parties are considered, each of which has its own interests. The parties in their interaction conflict with each other, since their goals are multidirectional. Therefore, this scientific theory, used in practical problems, is a methodology for finding solutions based on rational actions and conflicting interests.

In this article, we turn to the local economic section of the application of game theory in the so-called "game with nature" model. Let's say we are considering such an economic system as an enterprise. It contains a management system (subject of management), immersed in the business environment of a real business. The subject of management influences objects with the help of alternative solutions in conditions of uncertainty. This leads to a change in the state of the controlled system to one degree or another.

When searching for a solution, the control system does not have complete information about the state of the environment, although the uncertainty is not absolute. The subject of management certainly has some information, and empirical assumptions are made. Therefore, in game theory, the problem of finding a solution is called a “game with nature”, where the subject of control is a “player”, alternative solutions are “strategies”, and the function F (x, y) is a “payoff function of the subject”.

The payoff function matrix of game theory

The payoff function is usually set in a matrix form, which is shown above. X is the set of the player's strategic findings, and Y is the set of emerging states of the business environment (the nature of the business). It is necessary to find the best alternative for the control system, in other words, the optimal strategy. For this, in theory, there are several methods, the main of which involves a certain set of actions.

A hypothesis is put forward about the manifestation of the environment, which allows one to carry out a single assessment of each of the alternative strategies. Finding the maximum numerical estimate for a given hypothesis for one strategy allows us to consider it optimal. Setting the estimation algorithm and its implementation for each strategy allows comparing strategies in pairs and all together due to the formulated criterion.

For game theory, the following criteria have been developed based on the approaches of their authors or on the essence of the method:

  • maximax criterion;
  • Wald's test (V);
  • Savage criterion (S);
  • Hurwitz criterion (G);
  • Laplace criterion (L).

Multi-criteria risk assessment methodology

Practically all variants of approaches for the advancement of basic hypotheses for evaluating the decision generated by the control system, including in the field of risk assessment, are expressed in the methodological criteria of “playing with nature”. For the convenience of considering the essence of the criteria, we concretize the field of application of the theory. Suppose that by the options Аi we mean the planned directions of activity of some business units, and instead of the parameters of the business environment Sj we take the project alternatives Пj (for example, in regional directions). The payoff values ​​will constitute the income for the line of activity implemented through the corresponding project. Let's localize an example of consideration to the subject area of ​​risk assessment of possible solutions. To make a decision, the analyzed information is concentrated in the payment matrix and the risk matrix.

Payment Matrix Model for Decision Making under Uncertainty

Above is the payoff matrix, which is also called the nature play matrix. The most difficult thing for preparing and making a decision is the construction of this matrix. The cost of filling in the matrix cells is high; it will not be possible to correct the incorrect result in the future. According to the methodology, the payment matrix is ​​transformed into a risk matrix.

Risk values ​​are calculated on the assumption that the decision maker on projects has the completeness of the information and chooses the alternative that corresponds to the best value for the state of the environment (project). In this case, the risk is 0. If he does not know about the best option, then the risk value is determined as the difference between the best option and the one selected in the Pj column.

Risk Matrix Model for Decision Making under Uncertainty

The criteria for "playing with nature" are ideologically constructed from the author's assumption of what level of optimism should be implemented to select an environmental alternative for each of the winnings. In addition, some criteria suggest making a choice among the options for risk values ​​according to the established rules. In other words, we first select the value of the win or risk for each line according to the established principle. And then from the selected values, according to the second rule, we find an option for making a decision. This methodology invites the subject of management (decision-makers) to consider several, if not all, criteria used for the analysis, bring them down into a single table and subject them to a thorough analysis. As a rule, it is logically possible to find a leading solution. Below is a summary methodological table of selection criteria.

A set of basic criteria for the "playing with nature" model

An example of risk assessment in a game theory model

For the purpose of a deeper understanding of the decision-making procedure based on the model under consideration, we will fill our example with digital data, perform calculations and a little analysis. Let's say that a company produces cosmetic products in three directions A1, A2 and A3. The task is to deploy three projects of regional product promotion, each with its own specifics of the implementation environment P1, P2 and P3. The estimated profitability values ​​for the options are collected in the payoff (income) matrix. On the basis of its data, the risk values ​​are calculated, which are then placed in the risk matrix.

Revenue and risk matrices with digital sample data

Applying the maximax criterion, we will select the maximum values ​​of income in projects for each of the considered areas. For direction A1, the maximum value is 90 units, for A2 - 80, for A3 - 70. Among them, A1 has the highest value, therefore, according to this criterion, the optimal solution is behind the specified direction of activity.

In the same way, using the rules of the Wald and Savage criteria, we enumerate the profitable values ​​and risk values ​​for j on the principles of maximini and minimax, respectively. According to both criteria, the direction A2 is chosen as the optimal strategy. Finally, we use the Hurwitz criterion, applying a subjective risk ratio of 0.5. The calculation of values ​​is presented below.

Enumeration of profitable values ​​in the example according to the Hurwitz criterion

All the results of enumeration and selection according to the applied criteria are summarized in one table. A2 is in the lead. Nevertheless, we introduce two more additional criteria to test the correctness of the hypothesis about the optimality of this choice. The first of them is based on comparing the calculated values ​​of the standard deviations from the average income values ​​for each of the studied areas of activity. The second additional criterion implies the application of the Hurwitz principle, but applied to the risk matrix. Essentially, both additional analyzes confirmed that the choice should be made in favor of A2.

Summary table of the application of various decision criteria under conditions of uncertainty

The ancient Greek mathematician Archimedes is credited with the catch phrase: "Give me a fulcrum and I will turn the world upside down." Those considered above with the use of elements of game theory are not distinguished by filigree precision. But in some cases, accuracy is not needed. The subject of management, represented by the company's top management, in conditions of uncertainty, especially in project activities, needs to streamline the totality of ideas about the composition of possible threats. This is sufficiently facilitated by the technique presented to your attention. It is quite possible to use it as a support in order to deliberately move the solution of the problem of choice off the ground and launch the project that carries the best strategic potential.

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